: When the online system fails, some customers have had success by calling and selecting "virtual sales" to have an agent manually apply discounts and send an invoice. Community Tips & Workarounds
If you're still stuck, you can try the official Online Checkout Troubleshooting page or check Downdetector to see if there's a widespread outage. best buy checkout not working
“I had it in my cart and it would not let me pay. So I left it there and kept hitting checkout every 15 minutes for literally two hours.” Best Buy · 5 years ago : When the online system fails, some customers
: If a specific store shows "unavailable" for pickup during checkout, it may be out of stock locally even if it shows "in stock" on the general search page. What People are Saying So I left it there and kept hitting
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.
: If the desktop site is glitchy, try switching to the Best Buy Mobile Site or using the Best Buy App to complete the transaction.