Best Buy Mobile Return Policy -

Verizon-activated devices have a 30-day return period for all customers.

Best Buy charges a $45 restocking fee for the return of opened cell phones, cellular tablets, and cellular wearables.

//www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014">Best Buy Mobile Return Policy as of early 2026 : 1. Key Return Policies for Phones (2026) best buy mobile return policy

Items must be in "like-new" condition with original packaging and accessories to avoid denial of return. 2. Restocking Fees

Most smartphones and cellular tablets have a 14-day return period . Verizon-activated devices have a 30-day return period for

Unlike other items that offer 60-day returns for My Best Buy Plus/Total members, all customers are limited to 14 days for activatable devices.

Best Buy ’s return policy for mobile devices is strict compared to its general return policy, focusing on a short return window and specific restocking fees for "activatable" devices (cell phones, cellular tablets, wearables, and hotspots). Key Return Policies for Phones (2026) Items must

The restocking fee is waived if the device is returned unopened, or in states where prohibited by law (e.g., AL, CO, HI, IA, MS, OH, OK, SC). 3. Holiday Extended Return Policy (2025-2026)