best buy ps4 controller warranty

: Includes normal wear and tear (like stick drift), internal hardware failure, power surges, and even accidental damage from handling (drops/spills). How to Claim :

To check if you have an active protection plan, you can look up your via the Best Buy App or the Member Sign-in page.

: Best Buy typically handles these claims only within their standard return window (usually 15 days for standard members). After that, you must deal with Sony directly:

: Call 1-800-433-5778 for questions or to start a claim if you can't visit a store.

: Using your GSP for a replacement typically fulfills that specific contract. You may need to purchase a new protection plan for the replacement controller. 2. Sony Manufacturer Warranty DualShock 4 controllers