Buyer Protection Policy Ebay (2026)

: You didn't receive the package within the estimated delivery window.

Unlike a traditional product warranty, this is a transaction-level safeguard. It covers the purchase price plus the original shipping costs for the vast majority of items on the site. How to use it: The 30-Day Window buyer protection policy ebay

: Large-scale purchases like real estate, motor vehicles, and services are generally not covered under the standard Money Back Guarantee. : You didn't receive the package within the

: For items verified through eBay's Authenticity Guarantee , returns are often considered final sale unless the item was damaged during shipping. A Note for Sellers buyer protection policy ebay