Most branches do not keep "exotic" currencies like VND on hand. You will likely need to place an order at a Chase branch in person.
Use your Chase debit card at major Vietnamese banks like VPBank or TPBank , which often have higher withdrawal limits and lower fees for foreign cards. buying vietnamese dong at chase bank
Platforms like Wise allow you to hold VND digitally and withdraw it from local ATMs with much lower conversion fees than traditional banks. Quick Comparison: Bank vs. ATM Chase Branch Secure, ready before you fly High exchange markup, 1-3 day wait Vietnam ATM Convenient, better rates Potential 3% foreign exchange fees from Chase Gold Shops Best rates for cash Requires high-quality USD bills, cash only Multi-Currency Card - Wise Most branches do not keep "exotic" currencies like
For better rates and convenience in 2026, consider these options: Platforms like Wise allow you to hold VND
Expect a processing time of 1 to 3 business days for the currency to arrive at your selected branch for pickup.
In major cities like Hanoi and Ho Chi Minh City, legal gold and jewelry shops often offer the most competitive exchange rates for crisp, new USD bills.
Chase does not typically charge a flat "service fee" for the exchange, but they do include a markup on the exchange rate (the "spread"). This markup can be significantly higher than the mid-market rate you see on Google. Better Alternatives for Travelers