"That was easy," she shrugged. "I didn't even have to think about it."
Steve smiled. That was the highest compliment he could ever receive. Don’t Make Me Think, Revisited: A Common Sense ...
The next morning, Steve started "Revisiting" his design with a common-sense lens: "That was easy," she shrugged
His mentor, Maya, walked over and dropped a slim, orange book on his desk: Don’t Make Me Think by Steve Krug. The next morning, Steve started "Revisiting" his design
A week later, they ran a user test. A grandmother, who usually struggled with tech, tapped through the app in seconds.
He made the "Checkout" button large, green, and exactly where a thumb expects it to be.
Steve stayed late that night, devouring the chapters. He realized he had violated the "Krug’s First Law of Usability." He had built a puzzle, not a tool.