Forever 21 Buy Online Return In Store Info

Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order.

Returned items must be unwashed, unworn, and undamaged with all original tags attached. forever 21 buy online return in store

Pack your items securely and drop them off at the designated carrier. Key Return Policies Direct exchanges are not offered

Enter your order number and email address in the portal. Pack your items securely and drop them off

As of April 2026, . All items bought through the Forever 21 website or mobile app must be returned via mail through their online portal. Return Process for Online Orders

Retail stores cannot accept returns for international orders placed through Global-e. Help | Return Policy - Forever 21

Follow the prompts to select the items you wish to return. Step 3: Generate and print a prepaid return shipping label.