: The shared values and unwritten rules that guide member behavior; a strong culture aligns with goals and enhances cohesion.
: The mental capacity to analyze and diagnose complex situations.
: The ability to work with, understand, and motivate people.
Robbins highlights that successful managers balance three sets of critical skills: : Proficiency in specialized tasks.
: Analyzes the lifeblood of organizations, identifying barriers to effective information flow and strategies like active listening to improve clarity. 3. The Organizational System Level
