: Click Collect and save the resulting file (often named similar to your original RTS0784.rar ). Via Trend Micro SMS
: Use a utility like WinRAR or 7-Zip to decompress the file. RTS0784.rar
: Open this HTML file in any web browser to view a structured, readable summary of the system hardware, storage logs, and OS events. 🖥️ Generating a New TSR (if needed) : Click Collect and save the resulting file
If you already have the .rar file and need to view the contents: 🖥️ Generating a New TSR (if needed) If
If this file is associated with a Trend Micro Security Management System (SMS): : Access the SMS client.
These compressed files contain detailed system logs, hardware health status, and configuration data used by support engineers to diagnose issues. To create a readable report from this data, follow the steps below: 🛠️ How to Extract and Create the Report