The system is capable of producing up to the minute. While the system itself automates many reporting tasks, technical support often involves:
Users are encouraged to use "Additional notes" fields in support reports to describe specific symptoms or issues encountered during operation. 4. Technical Specifications for Support Technical Support Services – AZMATH
Desktop versions of Microsoft Excel (Note: AZMATH is not compatible with web-based Excel versions). Create Report for Technical Support - OMAX® GlobalMAX Help The system is capable of producing up to the minute
The system is built on a complex architecture of over and 16,000 lines of Excel Macro/VBA code . Support services typically focus on maintaining this infrastructure for non-web-based versions of Microsoft Excel (from Excel 5 to Excel 2024) running on Windows. 2. Core Support Features Technical assistance for AZMATH users generally includes: Technical Support Services – AZMATH
The system is programmed to automatically handle user errors, minimizing the need for manual troubleshooting by inexperienced staff.
Support requests typically require users to provide their name, company, and phone number to help technicians identify the specific equipment and installation type.
Support technicians ensure the system remains compatible with the following environments: Windows 3.1 through Windows 11 .