The Art Of Action: How Leaders Close The Gaps B... May 2026

The difference between the outcomes we expect our actions to achieve and the actual results.

Bungay posits that execution gaps are not caused by employee disobedience or a lack of effort. Instead, they are the natural result of operating in a complex, unpredictable world. 1. The Knowledge Gap The art of action: how leaders close the gaps b...

Because results are unpredictable, leaders must build a culture that tolerates safe failures and pivots quickly. Focus on outcomes rather than rigid checklists. The difference between the outcomes we expect our

The difference between what leaders want people to do and what people actually do. The art of action: how leaders close the gaps b...

Create tight feedback loops to assess what is actually happening on the ground. 🚀 The Bottom Line

Empower frontline employees to make real-time decisions when things change.