: Ensure your device has enough free space to process and play the file.
Are you having trouble the file, or are you trying to recover it after it was deleted?
Open WhatsApp and use the at the top of your chats list.
Filter by and type "0054" (the last part of your filename) to find the message quickly. Troubleshooting Common Issues If you cannot open the video, try these WhatsApp Help tips :
Navigate to > Android > media > com.whatsapp > WhatsApp > Media . Open the WhatsApp Video folder to find your file. On iPhone :
: Ensure the video is fully downloaded; look for a play icon instead of a download arrow.
Depending on your device, you can locate this specific file using a file manager or the WhatsApp app itself. : Open your File Manager app.